Introduction video to this course:

Hi, it’s Noah and Flynn! In this course, we’re showing you how to use the NHS App - your one-stop tool for managing appointments, checking prescriptions, and keeping on top of your health. It’s easier than you might think, and we’ll walk you through every step.

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Why this is important?

The NHS App is a trusted and secure way to manage your health from your own device. It saves time by letting you book appointments, check medical records, and order repeat prescriptions without having to call or visit your GP. It is also particularly helpful for older adults who may find it harder to travel or wait on the phone. With easy access to your health information, you stay in control and can make informed decisions about your care. As well as this, with features like viewing vaccination records and getting NHS advice, you’ll always have essential health details at your fingertips.

It’s normal to feel unsure (especially when it comes to handling your health online), but we’ll take it slow and show you everything you need - step by step.

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How to Use the NHS App - Video

In this detailed video, we’ll guide you through logging into the NHS App, managing appointments, ordering prescriptions, viewing your health records, and accessing NHS advice. We’ll also show you how to stay secure while using the app.

Take your time and pause the video if you need - we’re here to guide you through it all!

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Step-by-step:

1. Download and open the NHS App from your app store (Apple or Android). 2. If you don’t already have an NHS login, follow the instructions to set one up using your email and a secure password. 3. Log in securely, verifying your identity if asked (you may need ID like a passport or driving licence for setup). 4. Once logged in, explore the Home screen where you’ll see options like “Appointments,” “Prescriptions,” and “Your Health.” 5. Tap “Appointments” to view upcoming appointments or to book a new one with your GP or local service. 6. To order medication, tap “Prescriptions” and select your repeat medications, then follow the prompts to request a refill. 7. Use the “Your Health” section to view important records like test results, vaccination history, and allergies. 8. Access NHS health advice directly through the app, including trusted articles and guidance. 9. Keep your login details safe and always log out when you’re finished to protect your information.

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Just to recap...

Well done! You’ve learned how to access and use the NHS App to manage appointments, order prescriptions, and check your health records. This means you can handle essential health tasks easily and securely, all from the comfort of your own home. If you ever forget a feature, and can't find it in the app, just repeat this course and all this information will be here!

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Question 1:

What do you need to log into the NHS App?